COMMUNICATION PROCESS AND EFFECTIVENESS IN SECONDARY SCHOOL STUDENTS IN NIGERIA (A CASE STUDY OF ONITSHA LGA ANAMBRA STATE)
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COMMUNICATION
PROCESS AND EFFECTIVENESS IN SECONDARY SCHOOL STUDENTS IN NIGERIA (A CASE STUDY
OF ONITSHA LGA ANAMBRA STATE)
ABSTRACT
This study
investigated the communication process and communication effectiveness in
public and private secondary schools in Onitsha South Local Government Area,
Anambra State. It is a descriptive research. Twenty-three secondary schools
were randomly selected from Onitsha South Local Government Area. A research
instrument titled: “Communication Process and Communication Effectiveness in
Secondary Schools Questionnaire” (CPCESSQ) was developed to collect necessary
data from the teachers and principals of the selected schools. CPCESSQ was
validated and tested for reliability. The reliability coefficient was 0.85. The
data obtained were analyzed, using frequency counts, mean and percentage to
determine the communication process and communication effectiveness in the
sampled schools.
Communication
process and communication effectiveness were found to be highly related in both
public and private secondary schools in Onitsha South Local Government Area.
Some suggestions made on how to improve communication process and channels in
order to enhance effective communication within the school system include:
teachers in private secondary schools should overcome the fear of criticism
from colleagues and school administrator, so as not to hinder them from sharing
their innovative ideas; school administrators in public secondary schools
should make use of rumors about activities going on in the school with
understanding, so as to improve the effectiveness of the school system.
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