NON–TEACHING STAFF DEVELOPMENT PROGRAMMES FOR QUALITY ASSURANCE IN TERTIARY EDUCATIONAL INSTITUTIONS
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NON–TEACHING
STAFF DEVELOPMENT PROGRAMMES FOR QUALITY ASSURANCE IN TERTIARY EDUCATIONAL
INSTITUTIONS
Project
Abstract:
The study
investigated the non-teaching staff development programmes for quality
assurance in tertiary educational institutions in Anambra State. It focused on
the training programmes available for
non teaching staff, how non-teaching
staff perceive such training programmes,
the extent to which training programmes are utilized by non-teaching staff, how
often non-teaching staff undertake such training programmes, as well as
challenges facing the organization of training programmes for non-teaching
staff. Five research questions and five hypotheses guided this study. All the
major variables were reviewed in the literature while the McGregor Theory
(1960) provided the basis for the theoretical framework of this study. The
study adopted a descriptive survey design. The population of this study
consisted of all the tertiary educational institutions in Anambra state while
the sample size covered 1088 non-teaching staff that were selected which
represent a 50% of the entire population constituted the sample size. A 24-item
structured questionnaire titled: Non-teaching staff development programmes for
quality assurance questionnaire “(NTSDPQAQ)”
was used for data collection and the reliability index was 0.85. It was
structured using 4-point modified likert scale. Mean and rank order was used to
answer the research questions while z-test was used to test the hypotheses. The
findings of the study revealed among others that orientation, workshop,
on-the-job training and in-service are training programmes for non-teaching
staff. Non-teaching staff demands to be encouraged to put in their best in
performance of their duties. It was therefore concluded that it is essential
that training programmes are organized for them to acquire new knowledge as
well update their skills to enable them perform their duties efficiently and
effectively to ensure that quality is attained. Some of the recommendations
made include that non-teaching staff should be encouraged to improve their
knowledge through training and re-training in order to employ some degree of
skills and techniques in solving problems and also government should provide
adequate resources to enhance human capacity development in tertiary
educational institutions.
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(#5,000) into our bank Account below, send the following information to
08068231953 or 08168759420
(1) Your project
topics
(2) Email
Address
(3) Payment
Name
(4) Teller Number
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Account Number: 0046579864
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Account Number: 2023350498
Bank: UBA.
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