A SURVEY OF THE PROBLEMS OF COMPUTERIZATION OF OFFICE FUNBCTIONS IN SELECTED BUSINESS ESTABLISHMENT IN AGUATE L.G.A
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A SURVEY OF THE
PROBLEMS OF COMPUTERIZATION OF OFFICE FUNBCTIONS IN SELECTED BUSINESS
ESTABLISHMENT IN AGUATE L.G.A
TABLE OF CONTENT
Title
page…………………………………………………….……….i
Approval Page………………………………………………………..ii
Dedication……………………………………………………………..iii
Acknowledgement……………………………………………………iv
Table of contents……………………………………………….…….v
Abstracts………………………………………………………..……..vi
CHAPTER TWO
1.0 Introduction and background of study
………………….1
1.1 Statement of
problems……………………………………….3
1.2 Purpose of study……………………………………………….4
1.3 Research question……………………………………………..5
1.4 Significance of
study…………………………………………..5
1.5 Definition of
terms……………………………………………..6
CHAPTER TWO
2.0 Review of
literature……………………………………………..8
2.1 Evolution of
computers………………………………………..9
2.2 Introduction of
computer……………………………………..10
2.3 Misconceptions about
computer…………………………….21
2.4 Hindrances to computer application in
Nigeria
organization ……………………………………………………..23
CHAPTER THREE
3.0 Research
Methodology…………………………………………31
3.1 Design of the
study…………………………………………….31
3.2 Area of study…………………………………………………….31
3.3 Population of the
study……………………………………….32
3.4 Sample of the
study……………………………………………33
3.5 Description of instrument used data
collection………….34
3.6 Validation of the
instrument…………………………………35
3.7 Method of data
analysis………………………………………36
3.8 Decision Rule…………………………………………………...36
CHAPTER FOUR
4.0 Presentation data………………………………………………37
4.1 Analysis of
data………………………………………………...37
4.2 Discussion of the
findings……………………………………46
CHAPTER FIVE
5.0 Summaries of Findings, Conclusion
and Recommendation
5.1 Restatement of the
problem…………………………………48
5.2 Summary of
findings………………………………………….49
5.3 Conclusion ……………………………………………………..51
5.4 Recommendations…………………………………………….52
5.5 Limitations of study. ………………………………………….53
5.6 For areas for further
research……………………………….54
References………………………………………………………..55
Appendix
I………………………………………………………..56
Questionnaire
…………………………………………………..57
ABSTRACT
The
contribution of the Business Establishment to the economic development of any
nation cannot be over emphasized. Computer have also contributed greatly to
ease the functions performed by this industries to meet its economic
obligations to the nation. The computer as a very necessary tool has not been
adopted by all business establishments. So many establishments on the other
hand, have able seen it as a means of improving business transactions and
keeping necessary data on customers and other services. Organizations which
have not actually adopted computers, will see that its positive effects
surpasses its negative effects if they should look into it. This study
therefore is going to show the actual contributions of computers to the
business establishments and the problems faced by the establishments, that has
not gone into computerization. In trying to state the problem related to
computer the researcher used both secondary and primary data. The main purpose
of this study was to determine the functions of computerization in office
function in some establishment in Aguata
L.G.A Anambra
State. The population of the study consisted 94
people from 5 selected organizations Aguata Local Government Area. The sample for the study was 50 people out of
94, which we drawn using simple random sampling. Four research questions were formulated which
guided the study. A 14 items structured
questionnaire was developed. Mean were
use to answer the research questions.
The major finding of the study were (1) any staff can loss his job if
you are not computer literate. (2)
Computerization can reduce the cost of service in organization. (3) When there
is light it can safe time. (4) When the is qualify staff it can bring customer
satisfaction. (5) To provide adequate machine can also make job sweet.
CHAPTER ONE
INTRODUCTION:
BACKGROUND
OF STUDY
One of the major objectives of most
business firms, individuals and government agencies in installation of computer
is to assist them in data processing, counting, information storage and to
eliminate manual interference between data, input, information and output. In
the past, counting and other simple arithmetical operations were performed by
the use of parts of the human body such as the fingers and toes. Also used were
objects like stones, sticks and drawing lines and works on the surfaces.
However, when the volume of data to be
processed increased and also to need for faster processing and more accurate
results become imperative, then aids or tools to be used for computing because
necessary, hence the need for mechanically processing equipment, otherwise
known as computers.
The earliest mechanical and to
calculation used in China
and other parts of the world e.g ABACUS or BEAD FRAME was crude, time –
consuming and to worsen the situation. It was only used to perform arithmetical
operations. To overcome the limitations of ABACUS, it was still necessary to
carryout research on the improvement of the equipment and to invent a more
sophisticated one that will not only solve the problem of country, but also
produce an accurate results in data processing, business and management
information for decision making that will be utilized in all sectors of any
economy. With above in mind, computer came into being
The emergence of computer and also its
application to various sectors of the economy may not come without
problems. Actually the usefulness of
computerization cannot be over emphasized especially to execute office
functions. At nonetheless there are some
problems to be encountered by firms, and government agencies that may wish to
computerize their office function.
STATEMENT
OF PROBLEMS:-
It has been know and recognized hat some of the problems of computerization of office functions range from lack of qualified staff to manage the computers and inadequate electricity to the displacement of manual work, this creating unemployment, embezzlement of public fund and computer robbing.
Decisions affecting computerization of office functions are I theoretical by an obvious fact and subjective judgment of most firms, individuals and government agencies.
The chief executive of a firm or
government may have some of needs that may require the installation of computer
system in such organization but such need may only be part or an aspect of the
entire need of the firm of organization.
On the other hand there may be other benefits the firm’s may be exposed
to if it falls to computerize the office functions.
On
this note, therefore the problems are to identify the difficulties many firms,
individuals and government agencies find themselves for having computerized
their office functions. I t equally
expected that this study will go long way to establish or identify the
relationship between computerization of office functions and the functions and
the overall performance of the organization with respect to efficiency
productivity and employment of both human and material resources.
PURPOSE OF STUDY:
This
study attempts to investigation to the following points
1
To enhance the extent to which
computerization reduced the cost of business services.
2
To know the extent had computerization
had led to efficient information storage.
3. To
know how computerization of office function can reduce the time wastage for
customers.
4. Has computerization help in office function.
5. Also
to know how workers use to consider computerization services.
RESEARCH
QUESTION:
How
does the development of computer reduce the cost o f office services?
2.To
what extent has computerization led to loss of job and Dehumanization in your
organization?
do
you believe that of office functions reduce the timw wastage for customer’s
satisfactions
4. How workers use to consider computerization
services in the organization?
SIGNIFICANCE OF STUDY:
Computerization is very important for
the development of our business organizations.
The
study of the effects if computerization of office function in selected
organization in Aguata L.G.A is importance in the following ways:
1.
The study would help to discover the
factors militating against computerization of office function.
2.
It would also enable the researcher
suggest appropriate way of improving computerization of organizations in
Selected business Organization in Aguata Local Government Area.
3.
It would as well acquaint the managers
of business organizations with the knowledge of the sources of problems these
figure head in business organization will able to design measure which will
ensure greater efficiency in the execution of their duties so that maximum
results are realizes at the end.
DEFINITION
OF TERMS:
Software: a
diskette/drive flash used in storing information.
Hardware: The machine that process the
information stored in the software system.
A combination of eliminates, their attributes and interrelationships.
Third Party Application: This is a program already made to fit the
computer.
Turnkey system: A
combination of hardware and software which is required to meet a particular
business need.
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