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THE STUDY OF MOTIVATION
ON EMPLOYEE PERFORMANCE
ABSTRACT
The project focuses on the impact of motivation on employee’s
performance, a study of Suleja local government administration. This project is
important because it will expose the positive results of motivating employees
in an organization, and be an eye opener to entrepreneur. Data was collected
and analyzed by use of questionnaire and simple percentages. The findings
amongst other ones are as follows. That the workers of Suleja local government
administration are not efficient, there is idleness and absenteeism and
lateness to work which has significant impact on their productivity. It was
found out that there is poor or inadequate motivation; this affects the moral
of the employees. Based upon the finding the researcher recommends as follows.
The management should create an environment, which will enable the management
to recruit, train and motivate employees for their day to day affairs.
Motivational techniques should be applied in order to get employees satisfaction
and self actualization with the aid of personnel management efficiency and
effective strategies has to be undertaken in order to attain the goals and
objectives of the organizations.
CHAPTER 1
INTRODUCTION
1.1 BACKGROUND OF THE
STUDY
Motivation can be seen as the inner drive, which prompts
people to act in a way either towards achieving their personal goals or
organizational goals. To a large extent, motivation is “leadership” as it
involves getting the whole staff to learn to work willingly and well in the
interest of the business. A leader can influence his subordinate only when they
are convinced.
Conviction can only come when the entire subordinate accepts
those factors that propel actions of individuals, which are referred to as
motivation. They may be highly paid, prestigious titles promotion, praises,
bonus, etc. The word is an abstract noun applying to the entire class of
desired need wishes and similar forces.
Motivation has to do with action which results, to
satisfaction closely associated with motivation is the word “miracle” it is
injecting of moral and loyalty into the working team so that they will carry
their duties properly and effectively with maximum economy.
Motivation is one of the most researched and discussed
subject in business administration and management.
Researchers have brought to explain how and why people are
motivated to behave in a manner consistent with a supportive of organizational
goals.
Behavioural scientists have put forward many theories to
explain in the concept of motivation. Dr. John Iboko in his book titled theory
and practice of management by objective (M.B.O) Nigeria experience defined
motivation as the face that focus human being action towards a chosen and for
motivation to take place, there must be a felt need and goals, the
accomplishment of which is expected to satisfy it.
Meanwhile people level of development, values, needs and
wants varies, that is why what motivates one person may not necessarily
motivate the other.
Fredrick Taylor said that people have been engaging in
employment for reasons other than money. He added that a worker can be
motivated if reward and penalties are attached to performance.
Modern economics depend to a large extend on motivation more
than previous economics. Motivation itself has now become inseparable from
modern production for good efficiency and effectiveness of organizational
productive and rendering of good services to the customers by the staff can be
possible with the aid of adequate motivation.
According to Okpala, he said that motivation comes from
intrinsic and extrinsic factors which influence the workers to behave the way
they do. The intrinsic source of motivation is the type of motivation that
derive a sense of accomplishment and achievement from helping gain a
competitive advantage job that are interesting and challenging load to
intrinsic motivation, for this type of work motivation result from performing
the job itself.
The extrinsic motivation result as a worker acquires material
or social reward to avoid punishment the physical condition under such
punishment will work well and light, temperature and noise reduction, different
salary scale, group standard leadership etc all of this effect the employees
performance.
1.2 STATEMENT OF THE
PROBLEMS
All efforts made by the management of Suleja local government
to see to it that their employees carryout their daily assignment efficiently
and effectively for the organization to attain to its goals and objectives have
proved abortive. This has posed a serious challenge to the organization.
The main cause of this problem is that most of the employees
are not well motivated. Below is the problems, this study intends to resolve;
1. How to
create an environment, which will enable the organization to recruit, train and
motivate their employees.
2. The ways of
enhancing the job of an employee’s so that they can work more efficiently and
effectively.
3. The things
to do in other to reach to the satisfaction and self actualization of the employees.
4. The
strategies that should be taken into consideration towards achieving the goals
and objectives of the organization with the aid of motivating employees.
1.3 PURPOSE OF THE
STUDY
The impact of
motivation on employee’s performance cannot be over emphasized. The main
purpose of this study is;
1. To
determine their effect of motivation of the performance of employees on the
Suleja local government administration.
2. Find out
whether employees are motivated and the motivational tools used.
3. To find out
effectiveness of the motivational tools used and to proffer solution to the
problems.
4. To find out
the factors that is militating against the effective and efficient performance
of workers of Suleja local government administration.
1.4 SIGNIFICANCE OF
THE STUDY
The effects of motivation on employee performance cannot be
over emphasized. The study reveals the positive results that come out when an
employee is being motivated for a particular job he or she is carrying out in
the organization. This research is of great significant in the following
fields, in the field of academic, it will add to all existing literature on
administration. The research is very important to students in the business
administration and management who have the feature aspiration to become a
manager in an organization. Who will unavoidably need the knowledge on how to
motivate an employee, so that the organization in which he or she is managing
will be able to attain to its goals and objectives. To the organization it will
enable them to enumerate the mutual techniques they will apply in other to
motivate their employees so that they will be able to carry out their daily
performance more effectively and efficiently.
1.5 RESEARCH
QUESTIONS
1. What is the
various ways of motivating an employee in the organization?
2. Does job
enrichment motivate employees?
3. Can motivation
technique affect the productivity or the service of employees’ performance
effectively and efficiently?
4. Does workers
satisfaction in their performance has a significant influence on the rate of
absenteeism and labour turnover?
5. Does motivation
of workers has a significant increase in organizational performance and
productivity?
1.6 SCOPE OF THE
STUDY
The study
covers the employees in Suleja local government area. The study examines how
their employees carryout their daily performance, the study also involves how
good their employees render their services to their customers when they are
being motivated to show how fast the employees deliver product to customers
urgent demand.
1.7 DEFINITION OF
TERMS
Productivity: It is the efficiency and the rate of producing
goods effectively.
Quantity: The number of products that are being produced
whether big or small in number.
Intrinsic Factor: There are circumstantial factor surrounding
the organization externally or outside the organization.
Standard: Test or measure for qualities for the required
degree of excellence.
Goal: This is the objective towards which someone strives at.
Satisfactions: A state or condition for contention.
Need: This refers to a want of something which one cannot do
well without, it is necessity.
Moral: This is described as a state of individual’s attitude,
judgement and feeling.
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